Privacy Policy

Smith & Myers is committed to protecting your privacy.

 

This Privacy Policy explains how we collect, use and protect your personal data when you use our website or contact us.

Smith & Myers is a trading style of Blackrock Property Group Ltd.

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1. Who we are

Data Controller:
Blackrock Property Group Ltd
266–268 Stratford Road
Shirley
Solihull
B90 3AD
United Kingdom

If you have any questions about this policy or how we handle your data, you can contact us via the details provided on this website.

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2. What information we collect

We may collect and process the following personal data:

• Your name

• Your email address

• Your telephone number (if provided)

• Your property address

• Information you submit via enquiry forms (including timescales for selling and any additional details you choose to share)

• Technical data such as IP address, browser type and device information (via cookies and analytics tools)

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3. How we collect your data

We collect data when you:

• Complete a form on our website

• Contact us by email or other electronic means

• Interact with our website (via cookies and analytics)

 

4. How we use your data

We use your personal data to:

• Respond to enquiries and provide information about our services

• Assess your property and recommend appropriate sale options

• Communicate with you regarding your enquiry

• Improve our website and user experience

• Comply with legal and regulatory obligations

We do not sell your data to third parties.

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5. Lawful basis for processing

We process your personal data under the following lawful bases:

• Consent – where you have submitted your details voluntarily

• Legitimate interests – to respond to enquiries and operate our business

• Legal obligation – where required by law or regulation

 

6. Who we share your data with

Your data may be shared with:

• Trusted professional partners (such as legal or property professionals) where relevant to your enquiry

• Service providers who support our website, IT systems or communications

All third parties are required to respect the security of your data and process it in accordance with the law.

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7. How we store and protect your data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure.

Your data is stored securely and only accessed by authorised persons.

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8. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

If you ask us to delete your data, we will do so unless we are legally required to retain it.

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9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details on this website.

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10. Cookies

Our website uses cookies to improve functionality and analyse usage. You can control or disable cookies through your browser settings. Further details may be provided via our cookie notice.

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11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.